Be aware of fake tech support scams. We never charge anything from our users. Some advertisements may mislead you. So it is your responsibility to ignore them because we cannot control or stop them due to their third party nature.

Please read this article from HP to learn more on How Protecting Yourself from Scams :

https://www8.hp.com/us/en/hpfraud-alert.html

In case we do not provide the solution for the problem you are having with your HP Product, We really encourage you to Contact HP official Support nearby your location or visit their Support Website from the following links below

https://www8.hp.com/us/en/contact-hp/contact.html

https://support.hp.com/us-en